{"id":552,"date":"2022-03-14T14:26:03","date_gmt":"2022-03-14T05:26:03","guid":{"rendered":"http:\/\/xs930599.xsrv.jp\/gyazmail\/?page_id=552"},"modified":"2022-05-25T23:49:43","modified_gmt":"2022-05-25T14:49:43","slug":"support","status":"publish","type":"page","link":"https:\/\/gyazsquare.com\/gyazmail\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"552\" class=\"elementor elementor-552\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1e3b7790 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"1e3b7790\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-34116e0a\" data-id=\"34116e0a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5759867a elementor-widget__width-auto elementor-widget-mobile__width-auto elementor-widget elementor-widget-image\" data-id=\"5759867a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/gyazsquare.com\/gyazmail\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"98\" height=\"42\" src=\"https:\/\/gyazsquare.com\/gyazmail\/wp-content\/uploads\/tab_about_0.gif\" class=\"attachment-full size-full wp-image-116\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2869ca7c elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"2869ca7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/gyazsquare.com\/gyazmail\/download\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"96\" height=\"42\" src=\"https:\/\/gyazsquare.com\/gyazmail\/wp-content\/uploads\/tab_download_0.gif\" class=\"attachment-full size-full wp-image-118\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62949024 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"62949024\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/gyazsquare.com\/gyazmail\/purchase\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"96\" height=\"42\" src=\"https:\/\/gyazsquare.com\/gyazmail\/wp-content\/uploads\/tab_purchase_0.gif\" class=\"attachment-full size-full wp-image-120\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a007b8 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"8a007b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/gyazsquare.com\/gyazmail\/support\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"99\" height=\"42\" src=\"https:\/\/gyazsquare.com\/gyazmail\/wp-content\/uploads\/tab_support_1.gif\" class=\"attachment-full size-full wp-image-123\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e7ede9a elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"e7ede9a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dc016ee\" data-id=\"dc016ee\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ccc8606 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"ccc8606\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"65\" height=\"18\" src=\"https:\/\/gyazsquare.com\/gyazmail\/wp-content\/uploads\/bar_support_1.gif\" class=\"attachment-full size-full wp-image-78\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-945ece2 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"945ece2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/gyazsquare.com\/gyazmail\/feedback\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"73\" height=\"18\" src=\"https:\/\/gyazsquare.com\/gyazmail\/wp-content\/uploads\/bar_feedback_0.gif\" class=\"attachment-full size-full wp-image-61\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ecf0b43 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"ecf0b43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/gyazsquare.com\/gyazmail\/bugreport\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"83\" height=\"18\" src=\"https:\/\/gyazsquare.com\/gyazmail\/wp-content\/uploads\/bar_bugreport_0.gif\" class=\"attachment-full size-full wp-image-53\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6d7e9985 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"6d7e9985\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-37dcd6b8\" data-id=\"37dcd6b8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-25b310b7 elementor-widget elementor-widget-shortcode\" data-id=\"25b310b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"22\" class=\"elementor elementor-22\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9f955b4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9f955b4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3e0b885\" data-id=\"3e0b885\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a16885 elementor-widget elementor-widget-image\" data-id=\"4a16885\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/gyazmail\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"132\" src=\"https:\/\/gyazsquare.com\/gyazmail\/wp-content\/uploads\/gyazmaillogo.png\" class=\"attachment-large size-large wp-image-1259\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b66958f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b66958f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-ba2eaea\" data-id=\"ba2eaea\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8fedb4d elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"8fedb4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/gyazsquare.com\/gyazmail\/wp-content\/uploads\/gyazpronounce.wav\" target=\"_blank\">[g\u01fdzm&#232;il]<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17ed4bf elementor-widget__width-auto elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"17ed4bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/gyazsquare.com\/gyazmail\/wp-content\/uploads\/gyazpronounce.wav\" target=\"_blank\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-volume-down\"><\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-9bcd670 elementor-widget elementor-widget-text-editor\" data-id=\"9bcd670\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/gyazsquare.com\/gyazmail\/download\">Latest version :<br \/><span class=\"attention\">1.7.1<\/span><\/a><br \/>(Nov 6, 2022)<\/p><p>Site Updated : Sep 28, 2025<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e77a53b elementor-widget elementor-widget-image\" data-id=\"e77a53b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/developer.apple.com\/licensing-trademarks\/mac-logo\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"1080\" src=\"https:\/\/gyazsquare.com\/gyazmail\/wp-content\/uploads\/Mac_26mm-to-55mm_cmyk.png\" class=\"attachment-large size-large wp-image-1271\" alt=\"\" srcset=\"https:\/\/gyazsquare.com\/gyazmail\/wp-content\/uploads\/Mac_26mm-to-55mm_cmyk.png 875w, https:\/\/gyazsquare.com\/gyazmail\/wp-content\/uploads\/Mac_26mm-to-55mm_cmyk-800x1080.png 800w, https:\/\/gyazsquare.com\/gyazmail\/wp-content\/uploads\/Mac_26mm-to-55mm_cmyk-768x1037.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f6275f lang-switcher elementor-widget__width-auto elementor-widget elementor-widget-wp-widget-polylang\" data-id=\"1f6275f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wp-widget-polylang.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"\u8a00\u8a9e\u3092\u9078\u629e\"><ul>\n\t<li class=\"lang-item lang-item-5 lang-item-ja lang-item-first\"><a lang=\"ja\" hreflang=\"ja\" href=\"https:\/\/gyazsquare.com\/gyazmail\/support_ja\/\">\u65e5\u672c\u8a9e<\/a><\/li>\n<\/ul>\n<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-20090da\" data-id=\"20090da\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-62ad89df content elementor-widget elementor-widget-text-editor\" data-id=\"62ad89df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"content\"><h1>Support<\/h1><p>If you have any questions please contact us <a href=\"mailto:gyazmail@gyazsquare.com\">here<\/a>. For your comments or bug reports, please use the forms below. Please understand that we read and consider all your messages even if we don&#8217;t have time to send a personal reply.<\/p><h2>Feedback<\/h2><p>For your comments or suggestions about GyazMail, please use <a href=\"https:\/\/gyazsquare.com\/gyazmail\/feedback\">the Feedback Form<\/a>.<\/p><h2>Bug Reports<\/h2><p>For bug reports, please use <a href=\"https:\/\/gyazsquare.com\/gyazmail\/bugreport\/\">the Bug Report Form<\/a>. Please take a moment to read the following before you send us a bug report:<\/p><ul class=\"uncheck\"><li class=\"uncheck\"><em>First, make sure you&#8217;re using the latest version of GyazMail.<\/em><\/li><\/ul><ul class=\"uncheck\"><li class=\"uncheck\"><em>If GyazMail crashes:<\/em><\/li><li class=\"nomark\">If GyazMail crashes, please send the crash report together with the bug report. Mac OS X automatically saves information about the crashed application to a file in &#8220;<span class=\"code\">~\/Library\/Logs\/CrashReporter<\/span>&#8221; (in GyazMail&#8217;s case &#8220;<span class=\"code\">GyazMail.crash.log<\/span>&#8220;). This crash report is important for identifying the cause of the crash. If this file is not found, check the <em>Enable crash reporting<\/em> option in the Preferences of the Console. Checking this option enables the OS to create crash reports. You can find the Console in the Utilities folder of the Applications folder.<\/li><\/ul><ul class=\"uncheck\"><li class=\"uncheck\"><em>For bugs related to sending and\/or receiving messages<\/em><\/li><li class=\"nomark\">If you cannot send or receive messages, send the communication log together with the bug report. This helps ensure prompt support. If you press the <em>Option key<\/em> and the <em>Shift key<\/em> simultaneously when you send and receive messages, GyazMail outputs the communication log to the Console.<\/li><\/ul><ul class=\"uncheck\"><li class=\"uncheck\"><em>Other Bugs<\/em><\/li><li class=\"nomark\">Describe what you were doing and what happened in as much detail as possible. Be sure to check if the problem can be repeated. If an error message appears, write down the message exactly and send that to us as well.<\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Support If you have any questions please contact us here. For your comments or bug reports, please use the for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-552","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gyazsquare.com\/gyazmail\/wp-json\/wp\/v2\/pages\/552","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gyazsquare.com\/gyazmail\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gyazsquare.com\/gyazmail\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gyazsquare.com\/gyazmail\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gyazsquare.com\/gyazmail\/wp-json\/wp\/v2\/comments?post=552"}],"version-history":[{"count":40,"href":"https:\/\/gyazsquare.com\/gyazmail\/wp-json\/wp\/v2\/pages\/552\/revisions"}],"predecessor-version":[{"id":1674,"href":"https:\/\/gyazsquare.com\/gyazmail\/wp-json\/wp\/v2\/pages\/552\/revisions\/1674"}],"wp:attachment":[{"href":"https:\/\/gyazsquare.com\/gyazmail\/wp-json\/wp\/v2\/media?parent=552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}